Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you contact us, visit our website, or use our property services.
2. Information We Collect
We may collect the following types of personal information:
Full name
Contact details (phone number, email, address)
Identification details (e.g., NRIC, passport, or other ID for verification)
Property preferences or requirements
Transaction details related to buying, selling, or renting property
We collect this information when you:
Contact us through forms, calls, or messages
Register interest in a property
Engage our services for buying, selling, or renting
3. How We Use Your Information
Your information helps us:
Provide property-related services and support
Communicate with you about listings, offers, and updates
Prepare necessary documents for property transactions
Improve our services and customer experience
Meet legal and regulatory requirements
We only use your data for purposes directly related to our business and your property needs.
4. How We Store and Protect Your Data
All customer information is stored securely — either in password-protected digital systems or locked physical files.
We take reasonable precautions to:
Prevent unauthorized access, use, or disclosure
Protect data from loss, misuse, or alteration
Only authorized personnel have access to customer data, and we do not share your personal information without your consent unless required by law.
5. Sharing Your Information
We may share your data only when necessary, for example with:
Property developers or sellers (for matching your interest)
Legal, financial, or government authorities (as part of a transaction or legal process)
We never sell or rent your information to third parties.
6. Data Retention
We keep your personal data only for as long as needed to complete the purpose it was collected for or as required by law. After that, your information will be securely deleted or anonymized.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you
Correct or update inaccurate information
Withdraw consent for data use (subject to legal obligations)
You can contact us at any time to manage your personal data preferences.